Q:How to pay for this order?
A:Generally, TT, 30% deposit 70% before shipment； L/C at sight (high bank charge, not suggest, but acceptable);100% TT in advance (especially for small amount and spare parts etc.)
Q:How to place an order?
A:Both online order and offline order are acceptable.It is suggested to place online order with a Trade Assurance (Alibaba) to get full protection for this order.
Q:How about the package?
A:We have fumigation-free wooden case to protect the machine from damage during the long-distance delivery.
Q:What is the lead time?
A:1 week for sample model, 2~3 weeks for customized model. It depends for mass production.
Q:What should we do if there are some problems with the machine?
A:You can refer to the Operate Instruction or call our 24-hour service hotline. Also, our engineers are available to service overseas.
Q:Do i need technical skills to operate this machine?
A:Yes. Please read the Operation Instruction for some basic technical skills. And, we provide online and onsite technical training if necessary.